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Visitor Services Manager
The CT Zoological Society is seeking an enthusiastic and charismatic individual to manage Visitor Services and Concessions. Under the general direction of the Deputy Director this position is responsible for ensuring positive guest relations and customer experiences as well as optimizing sales and profits of the retail and concession operations of Connecticut’s Beardsley Zoo. This position will plan, organize and direct activities of concessions and supervise all retail and concession staff in addition to providing overall responsibility for all of guest services and guest relations. Qualified candidates must possess 5 years management experience along with 5 years retail buying/merchandizing experience. High school diploma or equivalent is required. College Degree preferred.
Valid Driver’s License and excellent communication, interpersonal and organizational skills as well as the ability to work weekend and holiday hours are also required.
Interested candidates should submit resumes to firstname.lastname@example.org